Terms of use

Last updated: 4 October 2026

1. The service and who it is for

The service, operated by Chiminelli Daniele, connects clicks on Google ads to messages received on WhatsApp and reports the resulting conversions to Google Ads. It is intended exclusively for professionals and businesses acting for purposes related to their trade or profession, and not for consumers. By creating an account you declare that you act in that capacity and accept these terms.

2. Account and connections

• You are responsible for your access key and for all activity carried out with your account.
• You may connect only WhatsApp Business numbers and Google Ads accounts that you control or for which you hold the owner's written authorisation.
• You can disconnect WhatsApp and Google Ads at any time from the console.

3. Your obligations and compliance

You are the data controller for the data of your website's visitors and your contacts. You are solely responsible for informing them, for obtaining valid consent before enabling tracking, for connecting your consent management system to the service's script, and for complying with the laws and the rules of Meta, WhatsApp and Google that apply to your use. We process data on your instructions, as described in the privacy policy.

4. Acceptable use

You may not use the service to send unsolicited messages, collect data without consent, circumvent the limits of Meta's and Google's platforms, overload the service, attempt unauthorised access to it, or break the law.

5. Third-party services

The service relies on services provided by Meta (WhatsApp Business Platform) and Google (Google Ads). Their availability, rules, limits and changes are outside our control and may restrict or interrupt the service, even without notice. We are not responsible for the decisions of those platforms, including the suspension of accounts, numbers or campaigns.

6. Fees

If the service is paid, the price and terms are those shown at activation. The service may be offered as a free trial; in that case it may be changed or discontinued at any time.

7. The service is provided "as is"

The service is evolving and is provided "as is" and "as available". We do not guarantee that it is free of errors or interruptions, that every message will be matched to a click or every conversion accepted by Google, or any result on campaigns, costs or return on investment. The final attribution of conversions is decided by Google. We may carry out maintenance that causes temporary suspensions.

8. Limitation of liability

To the extent permitted by law:

• we are not liable for indirect or consequential damages, loss of profits, revenue, business opportunities, customers or data, or advertising costs incurred;
• our total liability to you for any cause is limited to the fees you paid in the previous twelve months, or to 100 euro if the service was provided free of charge;
• these limitations do not apply in cases of wilful misconduct or gross negligence or to anything that the law does not allow to be limited.

9. Indemnity

You agree to hold us harmless from claims, damages, penalties and expenses (including reasonable legal fees) arising from your conduct in breach of these terms, from the lack of notice or consent towards visitors and contacts, or from the use of numbers and accounts you did not control.

10. Suspension and termination

• You may stop using the service at any time by disconnecting your accounts and asking for closure.
• We may suspend or close access, even without notice, in case of breach of these terms or of the rules of the connected platforms, security risk, or at the request of authorities or of Meta and Google. We may also discontinue the service with thirty days' notice.
• After closure you may ask for an export of your data within thirty days; after that the data is deleted or anonymised as set out in the privacy policy.

11. Intellectual property and aggregated data

The service, the software and its content remain ours. We grant you a limited, personal, non-transferable right of use. Your data remains yours. We may use aggregated and anonymised data, which does not identify you or your contacts, for statistics, security and improvement of the service.

12. Changes to the service and to the terms

We may change the service and these terms. Material changes will be notified at least fifteen days in advance; if you keep using the service after that date, you accept them. If you do not accept them you may close your account.

13. Force majeure

We are not liable for delays or failures caused by events beyond our control, such as malfunctions or changes of the services of Meta, Google or of network and hosting providers.

14. Governing law

Italian law applies.

15. Specific approval of clauses

Pursuant to Articles 1341 and 1342 of the Italian Civil Code, you declare that you have read and specifically approve clauses 5 (third-party services), 7 (service provided "as is"), 8 (limitation of liability), 9 (indemnity), 10 (suspension and termination), 12 (changes) and 13 (force majeure).

16. Contact

Chiminelli Daniele, Italy, VAT no. 04341250985, info@danielechiminelli.it.